You
may not need to start all over. You
can delete your TurboTax Online state return as long as you haven't paid for
it yet (or registered in a free version):
1.
Sign in to your return, if you're not already
signed in.
(To do this, sign in to TurboTax and select the orange Take me to my return
button.)
2.
Click State Taxes near the top of your
screen, and then Select Your State Returns.
3.
On that screen, click the Delete link
right next to the Edit button, and then answer Yes.
If
you don't see the Edit or Delete button on the Your State
Returns screen and haven't paid or registered, please do the following:
1.
Click State Taxes.
2.
Select the Your State Returns screen.
3.
Click Start next to the state you want to
delete.
4.
After the transfer of the information completes,
click Continue.
5.
Once the next screen has loaded, click State
Taxes and then select Your State Returns.
6.
Click Delete next to the state that you
want deleted.
7.
Click Yes.
In some cases, you won't see the option to
delete, just Edit and Start Over. This is because you either
already paid for your state or registered your free version while that state
was attached to your return.
If you still think you'd like to Clear
& Start Over, you can do that as long as you haven't paid or
registered yet.
- Sign in to TurboTax Online and open your return by
clicking the orange Take me to my return button.
- From the My Account dropdown menu,
select Clear & Start Over.
- Answer Yes to Are you sure you
want to clear your return?
- After your entries have been cleared out, we'll prompt
you to select a TurboTax product so you can start over from the very
beginning.
- If you're signed in under last year's login, we'll
automatically transfer last year's info over if you select the PLUS
upgrade, Deluxe, Premier, or Self-Employed. Federal Free Edition (without
PLUS) does not include the year-over-year transfer feature.
If you can't Clear & Start
Over after you've registered, and it's convenient, consider opening a new
account under a new username. Up to 5 accounts can be attached to one email
address.
Otherwise, try to post another
question about your problem and someone should be able to help you fix it.
