Just to clarify, were you charged for a TurboTax product that you did not want?

Yes that is right I hadn’t clicked on any buttons and the site did what they did I didn’t want the plus

Can we get the money back that is over what I was suppose to be charged?

In order to receive a refund, you will need to contact our Customer Care department. Please click the link below and fill out the short form. Use the term "Billing Issue" instead of the term refund.

https://support.turbotax.intuit.com/contact/