Follow the link below to order a replacement card.

https://turbodebitcard.intuit.com/help-faq-s#howtoreportlost

Note: This year you aren’t able to put your refund on any Turbo Prepaid Visa® Cards you received in the past. You will need to order a new card. See the link below for more information.

https://ttlc.intuit.com/community/refunds/help/i-already-have-a-reloadable-turbo-prepaid-visa-card-c...

Green Dot: 1-866-795-7597 the real replacement number.