If you have already e-filed the 2019 tax return it cannot be canceled, retrieved or changed.

Why can’t I cancel it??

Because e-filing is just like dropping the tax return in the mailbox and the mailman has already picked up the mail and it is on the way to be delivered.

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@Jackierrose wrote:

Why can’t I cancel it??

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You haven't said anything about your situation.   Have you already efiled a return; i.e, transmitted it to the IRS?

  If you actually efiled, then you'll need to wait until you hear back from the IRS if the return was accepted or rejected before you will know what steps you can take.  We can tell you more when we know what you've done.

I’m filing with H&R Block I don’t want this to get in the way and I don’t want to file it with the file

So even though I file it and didn’t do the whole thing I can still fire with H&R Block right

If you did not finish and Transmit your returns, they have not been processed and have not been sent to IRS and/or the State.  If this is the case, there is nothing to cancel.  

If you have finished the returns and Transmitted them, you will not be able to cancel the filing, unless it is rejected.  

It was rejected it will not go thru 

It did not go thru with e-file

It did not file I try to get help I was unable to get help

@399021

How do I fix a rejected return? https://ttlc.intuit.com/community/rejections/help/how-do-i-fix-a-rejected-return/00/26136

You can contact an agent for further assistance. 

This FAQ will provide you the steps to contact an agent. https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

my e file got rejected...if you can help great, otherwise I want my $110 fee back

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@jodygartz wrote:

my e file got rejected...if you can help great, otherwise I want my $110 fee back

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Why was it rejected?  If for the 2018 AGI -

The 2018 AGI is on the 2018 Federal tax return you filed Form 1040 Line 7

https://ttlc.intuit.com/community/agi/help/how-do-i-find-last-year-s-agi/01/25947

To access your current or prior year tax returns sign onto the TurboTax website with the userID you used to create the account - https://myturbotax.intuit.com/

Scroll down to the bottom of the screen and on the section Your tax returns & documents click on Show.  Click on the Year and Click on View adjusted gross income (AGI)

Or go to this IRS website for free federal tax return transcripts - https://www.irs.gov/individuals/get-transcript

If your tax return continues to be rejected with the 2018 AGI then enter a 0 (zero) for the AGI and e-file again.

If this is also rejected then you will have to print and mail the tax return.

See this TurboTax support FAQ for printing a tax return for mailing - https://ttlc.intuit.com/community/printing/help/how-do-i-print-and-mail-my-return-in-turbotax-online...