To access your prior year
returns, you will need to sign in with the same TurboTax account that you used
previously. Please note, there can be multiple TurboTax accounts associated
with a single email address.
To recover your previous
TurboTax account, please follow the instructions below.
We offer a number of ways to
assist you in recovering access to your account.
- Go
to our account recovery page.
- Enter either your:
- Phone number (recommended)
- Email Address
- UserID
Follow the on-screen instructions.
You will either be sent a
code to help you recover your account or be given a list (through email or on
screen) of possible accounts associated to your information. We will list the
recommended account for you at the top of that list.
If you are still unable to
recover your account after trying these steps, please select the link that
says Try Something Else. You will be guided to enter additional
information to help identify the right account and several questions to verify
your identity.
Once you are signed into your
account, we recommend you add or update your phone number. This will
increase your account security and make future account recovery attempts
easier.
