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I encountered a problem that prevented printing either the Federal or State. Was on the phone with customer service for more than two hours without a solution. They promised escalation and that someone would follow up in '24 to 48 hours' - that didn't happen, BUT when I tried again at the 48 hour point, I found that an update had become available in that period that solved the problem.
‎June 7, 2019
5:05 PM