How do I track where my turbo tax card is

 
EbonyL
New Member

After you file

The Turbo Prepaid Visa Card is usually delivered 5-10 business days after ordering it. If the 5-10 business days have passed already, please visit TurboPrepaidCard.com or call  toll-free at (888) 285-4169 

https://ttlc.intuit.com/replies/6419975


Cory6
New Member

After you file

I need a tracking number for my replacement card

After you file

For help with your pre-paid Visa card:

Call  (888) 285-4169

 

There is a “Help” link in the top corner of the web site for the card:

 

https://www.turboprepaidcard.intuit.com/

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
Jquintero66
Returning Member

After you file

Where is my turbo tax card

MichelleLO
Intuit Alumni

After you file

You are not able to track the arrival of your Turbo Visa Debit Card. Your Turbo Visa Debit Card should arrive within 5-10 business days from the date your signed up for it. (Remember: Saturday, Sunday, and official holidays don't count as business days). If you think your card should have arrived by now, please visit TurboDebitCard.com or call us toll-free at (888) 285-4169  to check the address we have for you, update your address, or have a new card sent to you if it's been longer than 10 business days.
For more information, please see this TurboTax FAQ: 
https://ttlc.intuit.com/community/refunds/help/when-will-i-receive-my-turbo-prepaid-visa-card/00/273...

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"

After you file

I'm missing last years tax card and this years

Jquintero66
Returning Member

After you file

I never got my turbo tax prepaid card

HeatherPLO
Intuit Alumni

After you file

Please reach out to the Turbo Tax Prepaid Card customer service to report your card lost:

 

https://turbodebitcard.intuit.com/contact-us

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"
bmedina40
New Member

After you file

My card was suppose to  be expidited and arrive by today and when I call I'm on hold for hours on end is there a different number I can call???

I payed a 15 fee

AshleyLO
Intuit Alumni

After you file

@bmedina40 If your card is supposed to be delivered today, there's a good chance that you will receive it by the end of business day. The (888) 285-4169 is the only number available at this time to speak with a representative. However, you can check the website for more information. Here's the website: TurboDebitCard.com

 

Also, visit: https://ttlc.intuit.com/community/refunds/help/when-will-i-receive-my-turbo-prepaid-visa-card/00/273...

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"
Chuckd66
New Member

After you file

Were is my tubro taxe card located now

Anonymous
Not applicable

After you file

After you file

Have not received my card getting frustrated with TurboTax at this point the phone number keeps giving me the run around I can't enter a card number I don't have 

CarissaM
Intuit Alumni

After you file

When you call the number for Turbo Prepaid Visa, the best way to get through to a live person is to select the option where your refund was loaded onto a card that is not yours. This will send you over to the fraud department. 

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"