Are you sure that you are logged in to the same account? Some people have multiple accounts and don't realize it. If you're not sure, please try account recovery. https://myturbotax.intuit.com/account-recovery/

If you are asking about your refund, you can track your federal refund here: https://www.irs.gov/refunds

And your state refund here: https://ttlc.intuit.com/questions/1899433-how-do-i-track-my-state-refund