my federal return is already approved. The state site says they have no record of State refund.

Mines said that last year and I still haven’t gotten a refund from my state

Please call the state.

What we are saying is that we have called out states and they are saying that on the behalf of turbo tax they have never received or tax return at all...... that is why we said that our states said they have no records of our return...................

Does your account say Printed or Ready to Mail or Started, etc. for state when you log In?

My state tax return from last year said accepted all the way up until I started my return for this year. I called my state irs office last year in May and they said they never received my return I called turbo several times since then and they said that it would take my state some time to catch up I guess now is the time. But this will be my second and last year filing with turbo anyway because this is the second time I have had an issue with my return filing with turbo even after paying extra for a expert to go over them.