OMG I am having the exact same issue. I filed over a month ago and kept getting the same message 'It is at your local post office'.  I doubt the post office will hold a debit card there for weeks. I am expected to receive my refund in a few days but I have yet to receive my temporary card NOR my permanent card! Needless to say I am very upset! I have used Turbotax for years and I've never experienced this kind of issue. I truly hope someone from the support team responds with an answer and/or solution.

Have you guys went back into turbo tax and talked to someone or have a bank account or another debit card like netspend, chime those cards work. Or you guys need to call the IRS 

My turbo tax card also keeps saying its at post office. My money was deposited onto the card April 14 and then more money on the 16. A total of 6,578 I have no axcess to. Ive been kut of work fir over a month due to COVID 19. I currently have eviction, broke down car, no phone etc. Turbo tax needs held liable for this **bleep**! They date not say it's because of the pandemic as all the comments i read that have had same issue are way before COVID 19.