Get your taxes done using TurboTax

Turbo Tax would not complete my e-file due to an error.  I take instruction from an Art School.  The tax ID for the school TT has as incorrect. It is the only one I have for the school, and the only one the school has.  As far as I see, TT charged my 25 dollars for e-file but did not complete the e-file.  I used this same tax ID last year.  So, I printed and will send by mail.  Suggestion.  The ability to say that some error is OK - press on!   $25.00 won't kill me, but I seriously doubt that I'll get a refund.  There is absolutely no means of "contacting" TT on any matter.   Respectfully, Robert F.