I can't download my turbo tax after receiving the download code. What can I do?

I have a laptop with no cd and have requested download code but is not working.

jabariw
New Member

Get your taxes done using TurboTax

Download did not start after entering codes.

Get your taxes done using TurboTax

Download did not start, requested code two times neither worked.  Can't get through to a real person to assist.  Only computers, not helpful
TammyY
New Member

Get your taxes done using TurboTax

There are download codes for PC and Mac.  You might want to double check with type of download you requested.  For instance, if you are using a Mac but requested a PC code, that may be the reason it is not downloading.  

View solution in original post

Get your taxes done using TurboTax

I requested the right version for codes two times, didn't start the download.  Can;t get a live person to help.
tribegreg
New Member

Get your taxes done using TurboTax

ok I download and it had error didn't with state so delete download and tried again 

it wont let me 

tribegreg
New Member

Get your taxes done using TurboTax

ok I downloaded and there was a error so i deleted and tried to down load again and it wont let me 

Get your taxes done using TurboTax

I just purchased turbo tax and when I hit the download link on the receipt it does not do anything

JeanneLO
Intuit Alumni

Get your taxes done using TurboTax

If you are having an issue downloading TurboTax please see this: Troubleshoot TurboTax for Windows downloading issues

@Ilovetrees2460

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