Get your taxes done using TurboTax

This statement "the fee you pay is not for eFiling", this is highly irresponsible and amout to mis-representation.

The TT software clearly stated the fee for eFiling State return was $35 and asked user to pay.

If eFiling was not successfully completed, the service was incompleted and there was no reason to pay$35 for nothing. If my eFile was indeed failed, I would file a dispute with the credit card I used to pay the eFiling.