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Get your taxes done using TurboTax
It sounds like you may have multiple accounts without realizing it. You may have logged into the wrong account. Your information is automatically saved in the online version. This Turbo Tax FAQ will provide information on accessing the correct account.
How many TurboTax accounts do I have?
https://ttlc.intuit.com/replies/3302270
‎June 1, 2019
11:28 AM