andrewmtallent wrote:
I also got an email from Turbo Tax saying that I was one of a small number of users who were accidentally asked to upgrade to Deluxe and that logging back in and continuing to file would fix it. It did not.
This is a user community forum. You'd probably be better off talking to TurboTax Customer Support about the email. If you have a Form 8962, that normally requires Deluxe or higher.
I don't know about your email and what it refers to. Someone might be aware of it and post here, but only TurboTax Support can correct any charges. So phone them, tell them your situation, and see if they will work something out with you.
Since you are currently in Deluxe, then you do have phone support privileges. When you use the contact form at the link below, where it asks for your product, be sure to choose "Online" and then edition "Deluxe" in the dropdown menu.
Hours are currently 5AM-5PM Pacific (8AM-8PM Eastern) Monday-Friday.
You can use this contact form to get a phone number, or it may schedule a callback.
https://support.turbotax.intuit.com/contact
