qualify for what?  

Please be specific --- what credit are you asking about--- or are you asking about stimulus money?

I'm asking why my dependents don't qualify for the CTC. I have a 10 year old and a disabled 19 year old.

@AMYLMC You cannot get the CTC for a child who is older than 16 at the end of 2020 on a 2020 tax return,   or older than17 at the end of 2021 for the advance CTC payments, even if the child is disabled----there are no exceptions for disabled children to include them for the CTC if they are over the age limit.

As for your 10 year old---does she have a Social Security number?  Did you say she lived with you for more than 6 months in 2020 on your tax return?   

And if you are asking why you did not get the CTC on your 2020 tax return----did you enter income earned from working? 

• Yes my son has a social security number and I claimed him on my 2020 taxes. I also reported my income. And yes I did claim he lived with me all year.

@AMYLMC We cannot see your tax return or the answers you entered when you went through My Info as you prepared your 2020 tax return.    If you answered something incorrectly then that is why you did not get the CTC on your 2020 return.   Check it again---is it only giving you the $500 credit for other dependents for the 10 year old?

Look at your 2020 Form 1040 to see the child-related credits you received

PREVIEW 1040

https://ttlc.intuit.com/questions/1901539-how-do-i-preview-my-turbotax-online-return-before-filing

Child Tax Credit line 19

Credit for Other Dependents line 19

Earned Income Credit line 27

Additional Child Tax Credit line 28

Child and Dependent Care Credit line 31 (from line 13 of Schedule 3)

https://ttlc.intuit.com/questions/1900923-what-is-the-child-tax-credit

https://www.irs.gov/help/ita/does-my-childdependent-qualify-for-the-child-tax-credit-or-the-credit-f...

If you did not get the CTC for the 10 year old then you might need to amend and fix the way you answered questions in My Info.   

Select your tax year for amending instructions:

• 2020
• 2019
• 2018
• 2017

     What does it mean to "amend" a return?

·         Do I Need to Amend my Tax Return?

Even during “normal” times it takes about four months for the IRS to process an amended return.  During the pandemic and due to the severe backlog at the IRS it is taking much longer—six months or more for many amended returns.  Do not expect quick results from amending.  When the IRS issues a refund for an amended return it will be by check.  They do not make direct deposits for refunds for amended returns.  You can watch for information here:

https://www.irs.gov/Filing/Individuals/Amended-Returns-(Form-1040-X)/Wheres-My-Amended-Return-1