Why does my return keep getting rejected for incorrect adjusted gross income?

 
HollyP
Employee Tax Expert

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Please see: What if I entered the correct AGI and I’m still getting an e-file reject?

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alazyj48
Returning Member

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tried filing my return you did for me but keep rejecting saying my agi is not right , have to have agi on 2019 tax for ,,,, do you have a copy of my 2019 tax return

 

alazyj48
Returning Member

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does ufile have copies of my last year return

 

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ENTER 0 FOR AGI. The IRS took a long time last year to process 2019 returns so the AGI didn't get entered in time.

When did you file 2019? If it was late in the year or you mailed it, try putting in 0 (zero) for the AGI. And see, https://ttlc.intuit.com/community/rejections/help/what-if-i-entered-the-correct-agi-and-i-m-still-ge...

How to correct the AGI
https://ttlc.intuit.com/community/agi/help/where-do-i-correct-my-agi-in-turbotax-online/00/26311

If you can’t get it to efile you will have to print and mail it.
How to mail a return from the Online version
https://ttlc.intuit.com/community/printing/help/how-do-i-print-and-mail-my-return-in-turbotax-online...

Be sure to attach copies of your W2s and any 1099s that have withholding on them.  You have to mail federal and state in separate envelopes because they go to different places.  Get a tracking number from the post office when you mail them for proof of filing.


For AGI Reject code 031
https://ttlc.intuit.com/community/rejections/help/e-file-reject-ind-031-04-or-ind-032-04-the-agi-or-...

Jacks421
Returning Member

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What address do you have

kyddlee
Returning Member

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I receive my mailed state ,and federal, the same day.

Never got the accepted response

 

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@kyddlee wrote:

I receive my mailed state ,and federal, the same day.

Never got the accepted response

 


Mailed tax returns do not get an Accepted or Rejected response from the IRS or a State.  That is only for electronically filed tax returns.