I am trying to download a turbo tax cd version into a second computer need help?

 
LenaH
Employee Tax Expert

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Please see the page How do I install the same copy of TurboTax on multiple computers? for help downloading your TurboTax on a second computer. 

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Did you already install it from the CD on the first computer?

 

There is a problem if you first installed the CD.  It doesn't connect you to an account you can find.  You have to call in and ask for the download and a new License Code.  Hopefully you get a customer service person who know about it.

 

This guy explained it good

https://ttlc.intuit.com/community/taxes/discussion/cannot-reinstall-download-cd-product-on-second-co...

 

Contact Customer Service
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https://support.turbotax.intuit.com/contact/

What is the Turbo Tax phone number
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632

captebo
New Member

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I get a message that it was downloaded on a different computer..