See this info

https://ttlc.intuit.com/community/agi/help/how-do-i-find-last-year-s-agi/01/25947

my tax returns was rejected

When did you file 2019? If it was late in the year or you mailed it, try putting in 0 (zero) for the AGI. And see, https://ttlc.intuit.com/community/rejections/help/what-if-i-entered-the-correct-agi-and-i-m-still-ge...

How to correct the AGI
https://ttlc.intuit.com/community/agi/help/where-do-i-correct-my-agi-in-turbotax-online/00/26311

If you can’t get it to efile you will have to print and mail it.
How to mail a return from the Online version
https://ttlc.intuit.com/community/printing/help/how-do-i-print-and-mail-my-return-in-turbotax-online...

Be sure to attach copies of your W2s and any 1099s that have withholding on them.  You have to mail federal and state in separate envelopes because they go to different places.  Get a tracking number from the post office when you mail them for proof of filing.


For AGI Reject code 031
https://ttlc.intuit.com/community/rejections/help/e-file-reject-ind-031-04-or-ind-032-04-the-agi-or-...

if you can call me @ [phone number removed] I would highly appreciate this..... I need your help its like the twilight zone

I filed each year on a timely basy 

this is the first time this has ever happened to me

Why is it rejecting?  Is it for the AGI?  Try entering 0 for the AGI.  Even though you filed it on

time the IRS may not have processed it soon enough to enter the AGI in the right database to lookup.