Please see the below TurboTax FAQ for instructions on how to download the software you purchased from TurboTax.com:
https://ttlc.intuit.com/replies/3302070
If you are wanting to switch from TurboTax Online to the TurboTax software, please refer to this TurboTax FAQ:
https://ttlc.intuit.com/replies/3302260
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