SForrestLO
Intuit Alumni

Get your taxes done using TurboTax

@hjhabecker 

 

If you do not qualify for the Free Edition the system will ask you to upgrade. You may have upgraded and not realized. 

 

You can see what you are being charged for. Click on Tax Tools from the Menu on the left side in your return. Click Tools then My Fees.

 

This link will provide more information on the Refund Processing Fee

 

How do I review my fees in TurboTax Online? 

 

Is TurboTax Free Edition right for me?

 

If you need further assistance you can speak with an agent. 

This FAQ will provide you with the steps to contact an agent

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