If you are already using the TurboTax Live version, see the information below with how to contact a tax expert:

https://ttlc.intuit.com/replies/6382274

If you are not using a TurboTax Live version and would like to add the Live option, see the steps below:

https://ttlc.intuit.com/replies/6419943

I had a call last night but was unable to accept it need another call.

W7RNLN3DM8GDSL

[name removed]

You have to set up that call yourself. We do not set up “Live” calls from the user forum—nor do we have any idea of what would suit your schedule. 

Once you've confirmed you're using TurboTax Live:

1. Select the floating Live help button in the bottom right corner.
2. Select Let's talk.
3. Enter your question or topic area.
4. Select your preferred method for connecting with a tax expert.

The link below includes detailed information on how to connect with one of our Live Experts.

Connect to a Live Expert