LBI
Returning Member

Why won't my download of turbotax open on my macbook pro with big sur os

i just bought and downloaded a new 2020 turbotax premier and it will not open. computer message says it is read only
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‎February 12, 2021 2:16 PM
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CarissaM
Intuit Alumni

Get your taxes done using TurboTax

The minimum requirements are listed here for Mac. 

 

Big Sur is not currently showing on the requirements. 

 

If you need additional assistance, please click here to contact customer support. 

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‎February 13, 2021 9:49 AM
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Confusedguy
New Member

Get your taxes done using TurboTax

I purchased a Turbotax Premier at Costco to use on my 2 yr. old MacBook Pro with Big Sur...no CD. Previous years, I downloaded using the license code. This year, I can't find that option on line. What are my options?

‎April 11, 2021 8:40 AM
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AkinaLO
Intuit Alumni

Get your taxes done using TurboTax

Please refer to CarissaM's comment above. The system requirements for Mac do not include Big Sur at the moment. If you need additional assistance, please click here to contact customer support. 

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‎April 11, 2021 11:22 AM
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