Try refreshing your screen, then try clearing your browser's cache. 

Then log out and log back into TurboTax. You can also try using a different browser. 

The following help article will show you how to clear your cache and delete your cookies.       

This link will show you how to delete your cookies.   

This link will help you clear your cache.      

How to clear your cache - Community     

That did not work, but uninstalling the software and reinstalling did make it work.  Rep said there was some glitch when they updated the software.  

Did you have to complete your return again?

No. It saves all the data even after uninstalling.  It only uninstalls the program, not the data.  

DB

Save your return to your computer before you uninstall and reinstall the program.   As long as you have your tax file (return name.tax2020) saved, you can open it using any installation of TurboTax.  You should not have to reinstall the software, though.    Did you try updating yet?  

Thank you!!  I was able to file my taxes after uninstalling and reinstalling TurboTax.  So glad that worked!  

Thank you!! 😊

Nicky