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Can not leave form mode after updating TT2020 and now it will not let me leave form mode stuck on federal information sheet showing a 25300 error. No info on website
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Get your taxes done using TurboTax
You may need to clear your browser's cache and delete the cookies stored on your computer. A full or corrupted cache can keep TurboTax from functioning properly.
Please see the below FAQ for instructions on how to clear the cache and delete cookies.
Clear Cache: https://ttlc.intuit.com/community/troubleshooting/help/how-to-clear-your-cache/00/26135
Delete cookies: https://ttlc.intuit.com/community/troubleshooting/help/how-do-i-delete-cookies/00/25978
Also, try refreshing your browser and even try using a different browser if the issue persists. If none of these resolve the issue, please contact Customer Support for further assistance.
**Mark the post that answers your question by clicking on "Mark as Best Answer"
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Get your taxes done using TurboTax
I have tried the suggested: clear browsing history and clear cookies ... neither worked.
I am using Windows 10 and the Edge browser.
Also I find that a separate, initial TT 2020 file DOES OPEN, but my most complete and recent file consistently shows the 25300 error code and is unresponsive.
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Get your taxes done using TurboTax
For possible causes and troubleshooting steps for error code 25300 please click the link below.
**Mark the post that answers your question by clicking on "Mark as Best Answer"