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I'm getting this error message: A server problem occurred while processing the refund transfer. Please try to e-file again and if that fails contact customer service.
What does this mean?
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February 6, 2021
11:28 AM
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This occurs either when your account is on a billing hold or when Pay With My Refund was accidentally added twice to your shopping cart.
If your account is on a billing hold please log out and wait up to 24 hours for the hold to release.
If you have 2 refund transfer products in your shopping cart follow the steps below.
- In the left menu, select Tax Tools.
- In the expanded menu list, select Print Center.
- In the TurboTax Print Center, select Print, save or preview this year’s return.
- On the Like to print your return now? screen, select Pay Now.
- This should fix your shopping cart and take you to the shopping cart screen.
- You can now choose to pay for your return with a credit card or Pay With My Refund.
Once you've paid, you'll be able to transmit your return. Ref: TurboTax Your transmission didn't go through due to a server problem
"Expert Alumni LeonardS"
February 6, 2021
3:25 PM
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I have same problem A server problem occurred while processing your e-file,
please help this
March 25, 2022
6:19 PM
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Your transmission didn't go through
We could not e-file your return for the following reason:
A server problem occurred while processing your e-file. Please try to e-file again and if that fails contact customer service.
please help this
March 25, 2022
6:20 PM
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Please see the TurboTax FAQ below for assistance with this transmission error:
Your transmission didn't go through due to a server problem
March 26, 2022
9:27 AM