Charges for what?
Did you pay for a TurboTax CD? If so, why did you not install the TurboTax software on your personal computer and then start and complete the tax return on the computer? Which TurboTax desktop CD/Download edition did you purchase.
Did you for some reason sign onto the TurboTax online editions? Which of the online editions are you using?
The online editions are the desktop editions are separate programs with separate price points.
