If you have TurboTax Online, try clearing your cache and delete your cookies. Also, try refreshing your browser and even try using a different browser.  

Here are two articles that will show you how to clear your cache and delete cookies.  

How to clear your cache - Community  

How do I delete cookies? - Community  

3 Different devices- 2 computers and a phone 

Used app

Chrome and Edge

Clear cache and cookies

Never opens edit option just cycles back to same page 

If you are having issues and need assistance, please contact customer support. Please see the Customer Support phone number below:

https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632

If you would like to reach out through our website, please see the TurboTax FAQ below for contact information: https://support.turbotax.intuit.com/contact/