ray100606u
Returning Member

How do I change me phone number

During the sign to the website it says a code will be sent to my phone. I have a new phone number and using the email is not an option. How can I get the code?

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ray100606u
Returning Member

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Thanks!

Steve__1970
Returning Member

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WHAT THE F!!!!  ALL I WANT TO DI IS UNDATE MY PHONE NUMBER, HOW DO I DO THAT?

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@Steve__1970 

 

https://ttlc.intuit.com/community/account-updates/help/how-do-i-update-my-turbotax-account-informati...

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You must be able to log into the account to change the phone number ... so you must use one of the other 3 log in options first ...  then you can update anything you want in the account.

 

log in 3 ways.jpglog in 3 x 4.jpg

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The number on my account I no longer have. I need to put my new number to it so I can send myself the varafcation code to get in my account. I'm christy ripley. 

JeanneLO
Intuit Alumni

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If you no longer have access to your phone number please follow the steps in this TurboTax FAQAccount Recovery

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How do I change my phone number 

TerukoL
Intuit Alumni

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To update your TurboTax phone number, please follow the steps below:

  1. Sign in to TurboTax and select Intuit Account on the left, just above Sign Out (you may need to scroll down; select the 3 white lines or Tax Home if you still don't see this).
  2. Select Sign in & Security to update information like your user ID, password, phone number, or email. Or select Personal Info to update information like your name, address, or job.

Please click How do I update my TurboTax account information? to learn more. 

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noelcorea
New Member

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Unable to use my phone number at this moment. I have sent my son's # to receive your code. It has been done. Please use my e-mail to send me future codes. This is my third attempt, in three weeks, in trying to do my taxes through you. Never had so many problems before! How do I start my session?

MichelleLO
Intuit Alumni

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You should be able to access your account via email to update your telephone number. Please see How do I update my TurboTax account information? for more information.

If you need to speak to a TurboTax representative, please see What is the TurboTax phone number?

@noelcorea

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I have a new number. Can someone just call me. [phone number removed]

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Thanks 

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cant get on my acount