I am using TT Premier on Win 10. The program is very unstable and keeps closing, typically when I save a file, or open or close a form. When I reopen, my file has to be "recovered" about 50% of the time. I have given my OS a "fresh start" and reinstalled the program, without any improvement. Any suggestions?
1) Make sure you have plenty of disk space.
2) Folks with solid-disk-drives and variable system memory have had problems in the past, and have needed to set a locked system memory size...but I don't know whether it is still a problem.
3) Don't put your file on a removable drive of flash drive...that will crap out on you. Only work on files on your system disk
4) Call Customer Support during working hours Mon-Friday only:
I am having the same problem with the TT Premium version for tax year 2018. I have asked TT how to correct the problem, no answer as yet.
I spent at least an hour on the phone last year with tech support but they had no record of anyone with a similar issue. I see a month later someone posted an acknowledgment that others were having the same issue. If you find a fix please post. I just had to tough it out, reopening the program a 100 times. If it repeats again for tax year 2018 I will repost.
This topic is also being discussed in the following thread but unfortunately no one has mentioned a solution.