Paying the TurboTax account fees does not file your tax return.
You complete your tax return by finishing all 3 Steps in the File section. In Step 3, to e-file your tax return, you must click on the large Orange button labeled "Transmit my returns now".
After completing the File section and e-filing your tax return you will receive two emails from TurboTax. The first email when your tax return was transmitted and the second email when the tax return has either been accepted or rejected.
Did you do this?
Sign onto your TurboTax online account and on the Tax Home web page the status of the tax return will be displayed - https://myturbotax.intuit.com/
If the status is anything other than Accepted, the tax return was not e-filed.
When you sign onto your online account and land on the Tax Home web page, scroll down and click on Add a state.
This will take you back to the 2019 online tax return. Click on File on the left side of the online program screen. Complete All 3 steps in the File section. On Step 3 select E-file
