@ Spartanwarrior1 wrote:
I was charged and I am military.
All enlisted active-duty military and reserve personnel get free Federal and state returns with any edition of TurboTax (except for the Live products). The offer does not include any optional add-ons such as Live TurboTax, MAX, etc. One has to enter a military W-2 and answer all the military-related questions. Officers are not eligible, but can possibly use another free product (TurboTax IRS Free File Program).
Have you already paid? If so, and if you were eligible but incorrectly charged, here's how to reach TurboTax Support:
FAQ: What is the TurboTax phone number?
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632
Or use this contact form:
https://support.turbotax.intuit.com/contact
Also see DoninGA's comment below for additional info. If you haven't yet paid, you might be able to correct it with the info he provided before filing. Otherwise contact TurboTax Support for assistance.
