How do I request a refund from Intuit for an rejected efile with TurboTax Deluxe?

How do I request a refund from Intuit for an rejected efile with TurboTax Deluxe? Clicking Contact Us on the website does nothing. I merely want to have the fee charged for efiling refunded as I had to mail the forms instead of efiling. The return was for a deceased person whose SSN was locked and therefor ineligible for efile.