I followed what you suggested, but when I went to download the software to my laptop computer, it said I already had software downloaded (which is true but from a separate TurboTax account I used for my own tax return). But I needed to file taxes for my deceased relative, so I created a 2nd TurboTax account, but it told me I had to first delete the Turbox software from my computer before downloading it from the 2nd account I created.
Suggestions?
