Anonymous
Not applicable

Get your taxes done using TurboTax

if you filed in April, the AGI from the 2018 return should work.   if not try 0 (zero) if that doesn't work contact support but even they may not be able to help.  I can not say whether it is an IRS problem or a TT problem.  There have been multiple posts where OP's claim the AGI is right but still get rejected. in such situations you can only paper file 

 

don't know your tax situation but you may be able to use IRS free file

https://www.irs.gov/individuals

 scroll down a little bit until you see the column labeled "FILE" then the link to efile for free

if you have a state return many states are also offering something similar on their department of revenue website.