Are you having a trouble with a Social Security number that was entered into the software, for yourself, a spouse or a dependent?  Perhaps there is an error in the IRS e-file database.  The IRS gets the information from the Social Security Administration.  See also this help.

Or are you receiving an error message related to Social Security wages (box 3) or Social Security tax withheld (box 4) on a W-2?

Or are you receiving an error message related to a Social Security Benefit Statement (SSA-1099)?

The information provided does not in anyway answer my original question. 

You are commenting on an older thread from a different user. 

What is your original question so we can better assist you?