Get your taxes done using TurboTax

The statement you quoted is for TurboTax help and is available to anyone who is not using Free Edition.   That is for a "TurboTax specialist."   That is not the same as TurboTax Live, however; i.e., the CPA/EA on-demand tax help during return preparation and a return review prior to filing.

 

Have you already paid?  If not, you can remove TurboTax Live prior to doing so.

 

See these FAQs about the Live feature and how to remove it prior to paying, if you didn't want it.

 

FAQ:  What is TurboTax Live?

https://ttlc.intuit.com/community/choosing-a-product/help/what-is-turbotax-live/01/27191

 

FAQ:  How do I remove Live?

https://ttlc.intuit.com/community/downgrading/help/how-do-i-remove-turbotax-live/01/27312