JakailaLO
Intuit Alumni

Get your taxes done using TurboTax

Try clearing your browser cache and temporary files before resubmitting, also, you can try switching to a different browser, i.e. if using Internet Explorer, switch to Google or Firefox and try again.

 

Here's a link to assist you with clearing your internet cache:https://ttlc.intuit.com/community/troubleshooting/help/how-to-clear-your-cache/00/26135

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"