We can't see your tax returns. Please give additional details and the e-file rejection code(s) so we can help you.

Although millions of tax returns are successfully e-filed every year, some returns simply can't be e-filed or keep getting rejected even though there's really nothing wrong with them.

Returns cannot be e-filed if they:

• Contain overrides
• Have no taxable income
• Contain a W-2 where box 1 is blank or the box 16 amount is greater than the box 1 amount
• Contain IRS forms or schedules not on the accepted Forms and Schedules list
• Contain non-final forms
• Are for prior-year or amended returns

Many nonresident and part-year state returns cannot be e-filed either, due to circumstances beyond our control (we'll let you know if your non- or part-year resident return must be paper-filed).

In addition, certain returns keep getting rejected because somebody already claimed a dependent on the return or because of incorrect information in the IRS database. In these cases, there's really nothing you can do to "fix" your return so you can e-file it. For this year at least, you'll need to file a paper return instead.

Related Information:

• How do I print and mail my return in TurboTax Online?
• How do I print and mail a return in the TurboTax for Windows CD/Download software?
• How do I paper-file in the TurboTax for Mac CD/Download software?

The program tells me that certain forms are not available for e-filing.  Why and how long will it be?

See the forms availability table for an updated list of when forms will be available.