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Get your taxes done using TurboTax
If you are referring to downgrade to the Free edition, here are the steps:
1. Sign in to your account, select Pick up where you left off
2. To your left, select Tools, click on the drop-down menu
3. Select Clear and Start Over
Note
Whether you are a returned or new customer, very likely your situation in 2019 is not supported by the tax forms in the TurboTax Free Edition. Especially with the new tax law reform, Tax Cut and Job Acts TCJA, you might need to use new tax forms to claim the same deductions, credits, or forms of income. Some of the situations have been transformed into TurboTax Deluxe and TurboTax Live Deluxe, instead of in Free Edition. For more information, click here: Deluxe edition
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Get your taxes done using TurboTax
Do you have a question @christinegurevitz?
TurboTax Free Edition (and TurboTax Live Basic) are intended for taxpayers with very simple returns that can fit on the new 1040 form without any schedules. If we detect that your tax situation requires expanded coverage, like deductions for owning a home or self-employment income, we'll prompt you to upgrade to a version that supports the forms you need so we can maximize your tax deductions and ensure you file an accurate return.
Depending on what your tax situation was last year, you might need to use new tax forms to claim the same deductions, credits, or forms of income. Some of the situations that are now in TurboTax Deluxe and TurboTax Live Deluxe, instead of in Free Edition, include:
- Student loan interest deduction
- Retirement savings contribution credit for 401(k) and IRA contributions
- Education credits
- Child dependent care credit
Go here for more info on which forms are included in TurboTax Free Edition.
Related Information:
- Is TurboTax Free Edition right for me?
- How do I clear and start over in TurboTax Online?
- How do I upgrade or switch to a higher version of TurboTax Online?
- Can I downgrade to a lower-priced version of TurboTax Online?
**Mark the post that answers your question by clicking on "Mark as Best Answer"