Most odd. No one in the Community will be able to assist you. You'll need to contact TurboTax Customer Support during business hours for assistance. I'm linking you to info on how to contact them below. NOTE: Please don't use the word "refund" when entering your question; that will lead to an automated line about tax refunds.
So sorry for the inconvenience!
What is the TurboTax phone number?
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*** I am NOT a tax expert. I am a seasoned TurboTax user, and volunteer to provide assistance to TT users. Nothing I post is to be considered TAX ADVICE; I bear no legal liability for responses.***
