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Why does turbo tax not allowing me to use my credit card to e-file my state tax? it wants to charge $39.99 by deducting from my refund + $19.99?
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February 15, 2020
12:41 PM
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Get your taxes done using TurboTax
Are you getting an error when trying to pay with your credit card or do you not see the option at all? Are you able to upload a screenshot of the payment selection screen?
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February 15, 2020
6:46 PM
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Get your taxes done using TurboTax
I get to the page that asks to pay state efile fee. I chose charge credit card. all info including security code.
There is a circle on the continue button and it will not go forward to process the payment.
July 13, 2020
5:06 PM
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Get your taxes done using TurboTax
When I click on the continue box to pay by charge nothing happens.
February 16, 2021
5:02 PM
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Get your taxes done using TurboTax
Can you try logging out of your TurboTax account, clear cache and delete cookies. Then try logging back in to your TurboTax account to see if the problem still persist. If you still have the same issue, please use the FAQ link posted below to reach out to TurboTax customer service for assistance:
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February 16, 2021
5:25 PM
396 Views