Follow the directions below to switch to the mailing option to the e-filing option.
- In TurboTax Online, sign into your account.
- Select Tax Home from the left menu. (refer to your screenshot for reference)
- Scroll down to Your tax returns & documents.
- Select 2019, and then select Add a State (you're not actually adding a state, this just gets you into the right area).
- Select File in the left menu (expand your browser window if you don't see this, or select the menu icon in the top left corner).
- On the Just one more step screen, follow steps 1 and 2 if you haven't already.
- Select the Start button to the right of Step 3.
- On the Let's get ready to e-file screen, select I want to e-file.
- Follow the instructions to e-file your return.
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