Is there "nothing" popping up, or do you see a bunch of letters/numbers in a box?  I'm sharing some info that "may" be what's happening in your case.  The solution is also included.  

Please post back if you continue to have this issue.

Why is my google captcha code not working? 

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@Kat there isn’t anything that’s showing up 

@acounsellor3 Then it's probably an issue with a pop-up blocker or cookies.  See if the solution(s) in the info I'm linking below helps.

What if Transmit Returns doesn't work?

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