Owta1659
New Member

Having an issue when filing return:: rejects C.C. and said the server problem occurred while processing refund transfer. What should I do?

 
Owta1659
New Member

Get your taxes done using TurboTax

I have the same problem.. please let me know how I can solve this?

CatinaT1
Employee Tax Expert

Get your taxes done using TurboTax

This means that some things on your return don't match what the IRS has in their database. Here's how you can fix it.

 

Sign in to your account and select the Fix my return button. Follow any “fix it” instructions to update the information causing the rejection.

 

Additional instruction here.

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"