Community Manager
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Get your taxes done using TurboTax

Are you in TurboTax Desktop? If so, are you able to edit these in forms mode? 

I would like to take a deeper look at this however, I need a diagnostic (this is a copy of your tax return that has all of your personal information removed). You can send one to us by following the directions below:

 

  1. Click into your return.
  2. Click Online and select "Send Tax File to Agent".
  3. This will generate a message that a diagnostic copy will be created. Click on OK, the tax file gets sanitized and transmitted to us.
  4. Please provide the Token Number that was generated onto a response to this email.