Get your taxes done using TurboTax

This is absurd. I have tried EVERY number on the site. I have gotten multiple support id numbers and have not once after three hours been able to talk to real person. I have a question the useless automated system can not answer so it kicks me off every phone call. I NEED TO SPEAK TO A REAL PERSON WHY IS THIS IMPOSSIBLE? Why do I pay for a service like this? Nine years I have used Turbo Tax. NEVER AGAIN! I am taking all the businesses I run with me and the classes I teach self tax preparation to will now learn to use H&R. I'd rather pay more than be treated like this.