TurboTax support is closed on New Year's Day.

Ask your question here and someone should be able to help you.

Click on the Reply button

Support is open from 5am to 5pm Pacific time, Monday thru Friday

See this TurboTax support FAQ on how to contact Support - https://ttlc.intuit.com/questions/3401489

Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax

I need to speak to an agent

@AdlerWotanson

Phone support is not provided with the Free Edition.  If you are using a paid version of the software or if you purchased PLUS you can get phone support when customer support is there.  Otherwise, post your question here and someone will try to help.

To call TurboTax customer support

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

They are available from 5 a.m. to 9 p.m. Pacific time