@terimail6 TurboTax provided the software for you to prepare a do-it-yourself tax return. TurboTax did not file your tax return----YOU filed your own tax return if you e-filed it by clicking a big orange button that said "Transmit my return" or if you put it in an envelope and mailed it. TurboTax is not a CPA firm. TurboTax does not/cannot legally intercede with the IRS for you. The IRS tells TurboTax NOTHING after your tax return is filed. You have been given the information to seek answers about the status of your refund. it is up to you to do so.