Payment for what??--taxes due, TurboTax fees, etc.
Did you originally choose to pay product fees out of your Federal refund, and was the refund either delayed at the IRS or reduced to where it no longer would cover the fees? Did you get an email that TurboTax is about to debit your bank account for its fees this coming Friday? If so, you need to contact them by phone immediately to request a deferment, since they start that debit process a couple of days ahead of time. Once started, they can't stop it.
Hours are 5AM-5PM Pacific (8AM-8PM Eastern) Monday-Friday.
FAQ: What is the TurboTax phone number?
https://ttlc.intuit.com/questions/1899263
